Privacy Policy

Effective September 8, 2026

This policy explains how ProfitPin LLC ("ProfitPin," "we," "us") handles information in the ProfitPin Android app, its private driver portal, its testing program, and this website.

Information we handle

Account and trial information. We may collect your email address, account identifier, display or legal name, city or market, selected gig apps, consent records and electronic signature, app version, and information you submit when requesting trial access or support.

Offer and work information. During a shift you start, ProfitPin may process visible offer and trip facts such as gig app, payout, pickup and destination information, mileage, estimated time, offer status, recommendations, and observed outcomes. If you use business tools, we may also process shifts, mileage, earnings, expenses, vehicle settings, receipts, and related records.

Accessibility, notifications, and screen capture. If you enable these Android capabilities, ProfitPin may read visible content and app transitions from supported gig-driver apps, supported-app notifications, and screen images during an active shift to recognize offers and provide decision support. With driver-enabled scanning, Accessibility may also perform bounded scrolling and map recenter or zoom gestures to inspect visible opportunities. ProfitPin does not use Accessibility to accept, decline, request, or complete work. Screen images are processed for offer recognition; ProfitPin does not continuously save a video recording of your display.

Location. With permission, ProfitPin uses precise location during a driver-started shift, including while its foreground shift service is running off-screen, for pickup and deadhead calculations, routing, traffic, market context, and evidence-backed destination conditions. ProfitPin does not request Android background-location permission and does not use location for advertising.

Device and diagnostic information. We may process device and app version, permission and feature status, supported-app availability, operational events, error and performance diagnostics, privacy-minimized correlation identifiers, and counts or timing needed to secure and improve the service. We do not request broad visibility into every app installed on your device.

Information you choose to submit. Support and testing submissions may include feedback, logs, screenshots, photos, recordings, or other media. Do not submit passenger or customer names, exact addresses, phone numbers, access codes, passwords, payment-card information, or unrelated screen content.

How we use information

We use information to create and secure accounts; provide offer analysis, comparisons, routing, market and business tools; maintain consent and driver preferences; synchronize data when you separately enable cloud features; operate the testing program and support; diagnose failures; prevent abuse; comply with law; and improve ProfitPin. ProfitPin provides decision support only and does not guarantee earnings or other financial results.

On-device processing and cloud features

Live offer decisions are designed to continue on your phone. Some information remains only on your device unless you enable an optional cloud feature or submit it to us. Optional cloud synchronization can include business records, receipt metadata and private receipt files, device records, consent decisions, and privacy-minimized sync diagnostics. The app identifies these features and their disclosures before consent.

Service providers and disclosure

We may provide information to vendors that host authentication, databases, private file storage, diagnostics, communications, routing, traffic, geocoding, or other features you request. Routing providers may receive coordinates or location text to return route or traffic results. These providers may process information only to provide services to ProfitPin under their applicable terms. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction subject to appropriate safeguards. We do not sell personal information or use precise location or captured gig-app content for targeted advertising.

Retention and security

We retain information only as long as reasonably needed for the purposes above, including providing the service, maintaining required consent or transaction records, resolving disputes, security, and legal obligations. Retention varies by record type and whether information is stored locally or synchronized. We use administrative, technical, and organizational safeguards, but no storage or transmission method is completely secure.

Your choices and deletion

You control Android Accessibility, notification access, screen-capture approval, display-over-other-apps, camera, and location through ProfitPin and Android settings. You can end a shift to stop active capture and scanning. In ProfitPin, you can revoke optional data permissions, delete local consent history, export business records, delete local business records, and delete synchronized business data and private receipt files. Local and cloud deletion are separate.

You can permanently delete your ProfitPin account through the authenticated deletion control in the app or submit a request using our account and data deletion instructions. We may need to verify your identity. We may retain limited information when required by law, for security, or to document prior consent. Uninstalling the app removes app data held on that device but does not by itself delete synchronized data or your account.

Children

ProfitPin is intended for adult drivers and is not directed to children under 18. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy as ProfitPin changes. We will post the revised effective date and provide additional notice when appropriate. Questions, privacy requests, and deletion requests may be sent to drivers@profitpindrivers.com.